The chapter “Rise of
the Reegineers” in Simon Head’s book The
New Ruthless Economy Head suggests that modern
day reengineering and structuring of the work place is closely related to
scientific management and Fordism. He argues that the control and regulation of
labor that were sought after in mail-order houses and on assembly lines did not
disappear in the modern economic system but rather was recoined and reshaped as
new technologies entered the business world. Head tells of how the emergence of
computer technologies decreased the need for skilled labor as programs could
allow someone with limited computer operation skills to complete complex
workflow (Head 72). This is similar to how Fordism created small tasks that
anyone could be trained to do removing expertise and making human labor as mechanized
and systematic as possible. Head also writes about how computer technology has allowed
employers to monitor and analyze employee performance (Head 70). This creates a
negative work environment. In general Head has a degree of cynicism toward the
structure of the work place at the turn of the 21st century.
Simon Head, the author
of this book, is senior and associate fellow of the Rothermere American
Institute, Oxford. He is also a contributor for the New York Review of Books.
When this book was published in 2003 it experienced a bit of push back. One
critic claimed that Head’s book contained “a number of glaring mistakes and
puzzling omissions” (Lucsko 5).
Head’s expertise is in the history of the workplace and how information technology
has influenced this environment. In general, Head’s works tend to argue controversial
and politically charged points. The titles of his books alone create
controversy. Along these lines, Head has authored another book which was published in February of this
year entitled Mindless: Why Smarter Machines are Making
Dumber Humans about
the impact of computerization in the work place. This book created much discussion
in scholarship as well as main stream media with many people agreeing and
disagreeing with his arguments.
One thing to consider while reading “Rise of the Reengineers” is that
the book to which it belongs was published in 2003. At this point in history
computers had been prominent in business for a couple of decades; however,
there has been much change in the information technology field within the last
decade. Additionally, this chapter is part of the greater book which is a
critique of the workplace in the beginning of the 21st century. Another
thing to consider is that Head’s books seem to be designed to raise a response in
the reader. With controversial titles and content, Head’s books perform their
purpose by creating conversation in both scholarship and popular culture.
Therefore, a reader should be cautious and read critically. Overall all Head
presents an interesting argument about how optimization of work in both the
past and the present has changed the work culture of the 21st century.
Work Cited
Head, Simon. "The Rise of the
Reengineers." The New
Ruthless Economy: Work & Power in the
Digital Age. Oxford: Oxford UP, 2005. 60-79. Print.
Lucsko, David N. "Book
Review: The New Ruthless Economy." IEEE Technology and Society Magazine Winter 2004: 4-5. Web.
"Simon Head: Profile." The Guardian. N.p., n.d. Web.
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